Quack is building an AI-driven intelligence platform that helps enterprises understand customer problems more deeply and resolve them faster and with greater accuracy. By transforming customer interactions into actionable insights, Quack empowers companies to deliver smarter support and stronger customer experiences. 

Why we invested?

Customer success processes are often riddled with inefficiencies, slowing resolution times and frustrating customers. Quack takes a unique approach by collecting and analyzing customer data to generate the insights needed for faster, more accurate problem-solving, whether through automated responses or by equipping teams with actionable intelligence for complex issues.