About Quack  

Quack is building an AI intelligence platform that enables enterprises to better understand their customer problems and solve them in a quicker and more accurate fashion.

Why we invested

The typical Customer Success process within an organization is riddled with inefficiencies. Quack takes a unique approach through collecting and analyzing data to generate the insights needed for timely and accurate resolution, whether it be through automated responses or providing accurate insights to support teams for more complex issues.